Credit Notes

Issue a credit note to reduce or cancel an amount owed - for example when adjusting a bill. Credit notes have their own draft, issued and void statuses.

Refunds

Where a customer has paid, you can process an invoice refund. The invoice status updates to Refunded and the refund is recorded in the payment history.

VAT

Credits and refunds are reflected in your VAT figures and the VAT export, keeping your accounting accurate.