Credit Notes
Issue a credit note to reduce or cancel an amount owed - for example when adjusting a bill. Credit notes have their own draft, issued and void statuses.
Refunds
Where a customer has paid, you can process an invoice refund. The invoice status updates to Refunded and the refund is recorded in the payment history.
VAT
Credits and refunds are reflected in your VAT figures and the VAT export, keeping your accounting accurate.
