Logged Everywhere
Every message is logged against the record it relates to - customer, lead, quote, job or invoice - and rolls up onto the customer communication history.
Automatic Logging
Reminders and outreach emails are logged automatically, so your records include system-sent messages as well as ones you send by hand.
Unread Counts and Refresh
Unread message counts highlight conversations that need attention, and the history refreshes automatically so you always see the latest.